Privacy Policy
Effective Date: July 17, 2024
Welcome to Mr Practical English. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- 1.1 Personal Information: When you sign up for our services, purchase customized English lessons, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- 1.2 Usage Data: We may collect information about your interactions with our website, including IP address, browser type, access times, and pages visited.
- 1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- 2.1 Providing Services: To deliver customized English lessons and other related services you have requested.
- 2.2 Communication: To communicate with you about your account, purchases, and updates to our services.
- 2.3 Improvement: To improve our website, services, and user experience.
- 2.4 Marketing: With your consent, to send you marketing communications and promotional offers.
- 2.5 Compliance: To comply with legal obligations and protect our legal rights.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- 3.1 Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
- 3.2 Consent: Where you have given explicit consent to process your personal information.
- 3.3 Legitimate Interests: Processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.
- 3.4 Legal Obligation: Processing is necessary to comply with our legal obligations.
4. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- 4.1 Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and email service providers.
- 4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- 4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal information:
- 6.1 Access: You have the right to access the personal information we hold about you.
- 6.2 Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
- 6.3 Erasure: You have the right to request the deletion of your personal information.
- 6.4 Restriction: You have the right to request the restriction of processing your personal information.
- 6.5 Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- 6.6 Objection: You have the right to object to the processing of your personal information.
- 6.7 Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]